Welcome to Vedakama. By using our website and services, you agree to the following terms and conditions. Please read them carefully before making a purchase or engaging with our services.
1. No Returns or Refunds
We do not accept returns or provide refunds under any circumstances. Customers are advised to review their orders thoroughly before completing the purchase.
2. Delivery via Third-Party Services
All deliveries are managed by third-party shipping providers. Vedakama is not responsible for any loss, damage, or delay caused by these third-party services. Customers are encouraged to track their shipments directly with the service provider.
3. Response Time
While we strive to address all customer queries promptly, response times may take 7 or more business days. We appreciate your patience and understanding.
4. Acceptance of Terms
By placing an order or using our website, you acknowledge and agree to these Terms of Service. It is the customer’s responsibility to stay informed about our policies.
5. Order Processing
Orders are processed on a first-come, first-served basis. Processing times may vary depending on the availability of the product. Customers will be notified if any delays occur.
6. Product Availability
All products are subject to availability. In case of stock unavailability, we reserve the right to cancel the order and issue a notification to the customer.
7. Pricing and Taxes
All prices listed on the website are inclusive of applicable taxes. We reserve the right to change prices at any time without prior notice.
8. Customer Responsibility
It is the customer’s responsibility to provide accurate shipping information. We are not liable for orders shipped to incorrect addresses provided by the customer.
9. Force Majeure
We are not responsible for delays or failures caused by events beyond our control, including natural disasters, strikes, or disruptions in transportation.
Contact Us
If you have any questions or concerns about these Terms of Service, please contact us at:
- Email: support@vedakama.com
- Phone: (+91) 92205-43931
- Address: House No Pvt-150, 1st Floor, Bawana, Delhi - 110039